frequently asked questions.

How will I know my transaction was approved?

There are three ways to know if your transaction has been approved. 

 

  1. In the CONEXT® Mobile Load app, you will see a green check mark next to the check(s) submitted. This green check means the check(s) has been approved. 

  2. You will see an item on your bank statement reading, “CONEXT” for the amount that was instantly funded. 

  3. You will receive an email from us containing your receipt for the transaction. 

download the app

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